AIMS Data Center Malaysia

An Asia's renowned data center that is situated in Malaysia's intelligent city, Cyberjaya. It has multiple backbones from Tier 1 ISPs which allow global reach and fantastic QOS. It is the only IP transit service in Malaysia that provides SLAs. Connected with good latency to major destinations worldwide and an estimate of 0.01% packet loss rate across the network. The various environmental aspects of the data center including power, cooling, fire suppression and security are looked after by a central management system. The AIMS NOC monitors this system 24x7x365.

AIMS Data Centre Sdn. Bhd.
Ground Floor, Menara Aik Hua,
Cangkat Raja Chulan,
50200 Kuala Lumpur, Malaysia.


Single Block 18-storey commercial building and 3 basement parking. The building consists of 7-storey data centre floors and 3 sub-floor for the installation of mechanical and electrical facilities and power plants.

  • Menara AIMS (fka Aik Hua),
    Changkat Raja Chulan,
    50250 Kuala Lumpur, Malaysia


Command Centre is located at Ground floor.

Two levels of security control:
1st level : access to the building compound
2nd level: access to the data centre

Ground Floor : 2,500 sq ft
Mezzanine Floor: 2,500 sq ft

  • Level 1 : 6,500 sq ft
  • Level 2 : 6,500 sq ft
  • Level 3 : 6,500 sq ft
  • Level 4 : 6,500 sq ft
  • Level 5 : 6,500 sq ft


A highly resilient, distributed redundant electrical system provides dual, redundant sources of power to every rack with no common point of failure. Rigorous application of best practice in engineering has led to a highly available, highly efficient electrical infrastructure.

  • 12 MVA utility supply
  • 4 kVA per rack standard power density
  • 10 kVA maximum power density
  • No single point of failure
  • N+1 distributed UPS topology
  • 60,000 liters fuel capacity equivalent to 24 hours run-time at full load
  • 2N power distribution to IT racks
  • Uninterruptable Power Systems
  • 10 minutes battery autonomy
  • N+2 diesel generator redundancy

Environmental Controls

The facility is outfitted with redundant chillers and chilled water storage to provide uninterrupted supply of cooling to the data halls while maintaining the temperature levels required by high-efficiency equipment to help optimize their performance and lifecycle.

  • 20-25°C temperature
  • 50% +/- 20% relative humidity
  • High-efficiency, water-cooled chillers
  • N+1 chiller redundancy
  • Dual, diverse chilled water risers
  • Thermal storage tanks for uninterruptable cooling
  • N+20% CRACs

Global SLA

  • Power Availability: 99.999%
  • Temperature: 99.99%
  • Humidity: 99.99%
  • Maximum Time-to-Respond: 15 minutes


AIMS is a carrier neutral data center, with direct access to both AIMS's extensive submarine cable system and Singapore's existing carrier hotels.

  • Direct access to major domestic exchanges and Point of Presence (PoPs) within Malaysia
  • Multiple, redundant and diverse carrier networks for local access
  • Interconnect with other PEN enabled facilities across Asia-Pacific for fully automated bandwidth provisioning

Fire Protection

Fire Suppression
Inert Gas IG-55 fire suppression system is installed in the data centre areas.

IG-55 Gas suppression system is installed above and under the raised access floor in the data centre areas.

Fire Alarm and Detection System
Two stages of alarms are implemented for IG-55 heat and smoke detection system.


AIMS combines stringent physical security measures with electronic access control systems to ensure the safety and security of hosted equipment.

  • Stand-alone building in a secure compound
  • Designed to comply with Monetary Authority of Malaysia's technology risk requirements
  • 7×24 security guards
  • CCTV cameras
  • Biometric/card access control

Building Management System (BMS)

An integrated Building Management System (BMS) is installed to monitor and control all facilities within AIMS’ data centre


Pacnet ensures easy and convenient installation and dismantling of equipment with a spacious loading bay, staging and storage areas, generous cargo lifts, ample headroom and level access between the loading bay and the data halls.

On-Site Remote Hands Support

AIMS has a pool of highly-skilled data center engineers who are trained in the application of best practices in data center management for handling colocated equipment.

24×7 Multilingual Customer Service Support

AIMS Customer Service Center provides single point of contact, round-the-clock support for all customers worldwide.

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